We’re Here to Help
Have a question about the Land Transportation Management System (LTMS), driver’s licensing, motor vehicle registration, online applications, or other LTO services?
The Land Transportation Office (LTO) is committed to providing assistance and addressing client concerns through its available support channels.
Contact LTO Client Care
For general inquiries and assistance
Email: clientcare@lto.gov.ph
You may also submit your concern through the LTMS Portal Contact Us service. Please provide your full name, active email address, contact information, and a clear description of your concern so that the appropriate support team can assist you.
General Queries
LTO Client Care can assist with concerns such as:
- Licensing-related inquiries
- Motor vehicle transactions
- LTMS account and service concerns
- Clarifications about procedures and requirements
- Online application concerns
- General questions about LTO services
LTO Central Office
Land Transportation Office
East Avenue, Quezon City, Philippines
For concerns requiring assistance from a specific LTO division or office, please use the appropriate official LTO communication channel.
Office Hours
Monday to Friday
8:00 AM – 5:00 PM
Processing time may vary depending on the nature and complexity of your concern.
Before You Contact Us
To help us respond efficiently, please provide accurate information and clearly explain your concern. If your inquiry is related to an existing transaction, include relevant details such as your client information or transaction details where applicable.
For security purposes, do not send passwords, payment card information, or other confidential credentials through the contact form or email.
Need More Help?
Visit the LTMS Portal to access available online services, manage your account, and submit your concerns through the official Contact Us feature.
[ VISIT LTMS PORTAL ]